Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Inkwell NZ ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from inkwellnz.shop.

COLLECTING PERSONAL INFORMATION

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information
- Examples: web browser version, IP address, time zone, cookie information, pages viewed, search terms
- Purpose: to load the site accurately and perform analytics to optimize our site
- Source: automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels
- Shared with: Shopify (our e-commerce platform)

Order Information
- Examples: name, billing address, shipping address, payment information, email address, phone number
- Purpose: to fulfill your order, process payment, arrange shipping, send order confirmations, communicate with you, and screen for fraud
- Source: collected directly from you
- Shared with: Shopify (our e-commerce platform)

Customer Support Information
- Purpose: to provide customer support
- Source: collected from you when you contact us
- Shared with: Shopify if required to assist you

MINORS

Our site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.

SHARING PERSONAL INFORMATION

We share your personal information with service providers to help us provide our services:

- We use Shopify to power our online store. Learn more: https://www.shopify.com/legal/privacy
- We may share information to comply with applicable laws and regulations or to protect our rights

BEHAVIORAL ADVERTISING

We use your personal information to provide targeted advertisements or marketing communications we believe may interest you.

- We use Google Analytics to understand how customers use our site. Learn more: https://policies.google.com/privacy
- Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout

You can opt out of targeted advertising:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

USING PERSONAL INFORMATION

We use your personal information to:
- Offer products for sale
- Process payments
- Ship and fulfill orders
- Keep you updated on new products and offers

RETENTION

When you place an order, we retain your personal information for our records unless you ask us to erase it.

COOKIES

A cookie is a small file downloaded to your device when you visit our site. We use cookies to:
- Remember your actions and preferences
- Improve your browsing experience
- Provide analytics on how people use the website

You can control cookies through your browser settings.

YOUR RIGHTS

If you are a New Zealand resident, you have the right to:
- Access the personal information we hold about you
- Request correction of your personal information
- Request deletion of your personal information

To exercise these rights, contact us at support@inkwellnz.shop

CHANGES

We may update this Privacy Policy from time to time. Changes will be posted on this page.

CONTACT

For questions about our privacy practices, contact us at:

Email: support@inkwellnz.shop
Address: 4/24 Eastglen Road, Glen Eden, Auckland 0602, New Zealand

Last updated: January 2026